Refunds and Returns

Returns and refunds are subject to our applicable Returns & Refund Policy.

Due to the nature of certain packaging products, customised, printed, personalised or specially produced items may not be eligible for return or refund once production has commenced, except where required by applicable law or where the product is defective or incorrectly supplied by Sophix Packaging.

Customers should contact us before returning any product.

Unauthorised returns may not be accepted.